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SHIPPING AND RETURNS

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📦 Shipping Information

At Madariyya Enterprises, we take pride in delivering your devotional products safely and on time.

🚚 Shipping Partners

We deliver across India through trusted logistics partners like:

  • Delhivery

  • Xpressbees

  • Ecom Express

  • Shadowfax

  • and more via Shiprocket

⏱️ Order Processing Time

  • All orders are processed within 1–7 business days.

  • Customized or made-to-order items (like handmade jhulas) may take up to 2–4 business days for dispatch.

🛍️ Delivery Timeline

  • Metro Cities: 3–5 working days

  • Other Cities & Towns: 5–7 working days

  • Remote/Rural Areas: 7–10 working days

📦 You will receive a tracking link once your order is shipped.

⚠️ Delays

In rare cases of courier delay due to weather, strikes, or high demand, we’ll keep you informed via email/SMS.

❓Need Help?

For any shipping-related queries, feel free to contact us via:
📧 Email: madariyyaenterprises@gmail.com

Return & Exchange Policy

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🔁 Return Policy – Madariyya Enterprises

Easy 5-Day Return Policy

At Madariyya Enterprises, your satisfaction is our priority. If you're not fully happy with your purchase, we offer an easy 5-day return window from the date of delivery.

📦 What can be returned?

  • Items must be in their original condition, unused and unwashed.

  • Packaging, tags, and accessories (if any) should be intact.

  • Only damaged, defective, or wrong items are eligible for return.

⏳ Return Timeframe

You must request a return within 5 days of receiving the order.

💬 How to Request a Return

  1. WhatsApp us at +91-78360-29967 with your order number and issue.

  2. We’ll arrange reverse pickup or guide you for return.

  3. Refund or replacement will be processed once we receive the item.

⚠️ Non-Returnable Items

  • Customized or used products

  • Items returned after 5 days

  • Minor size/color variation (due to screen or handmade nature)

🔒 Secure Refund

Refunds (if applicable) will be processed to your original payment method or UPI within 5–7 working days after inspection.

Need Help?

Reach out anytime at madariyyaenterprises@gmail.com or via WhatsApp.

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